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| Paying SigX Service - FAQ http://forum.sigx.org/phpbb/viewtopic.php?f=4&t=693 |
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| Author: | yuriy [ Sun May 02, 2004 11:44 am ] |
| Post subject: | Paying SigX Service - FAQ |
SigX FAQ Q: What OS does SigX Support? A: Currently we have clients for Windows (98-XP), Mac OSX and Linux and anything that can run Perl Q: Is SigX Spyware/Adaware? A: No. Q: What media players does SigX Support? A: Winamp 2-5, Windows Media Player, Foobar, iTunes (need addon), and a few more with plugins (depends on the SigX Client) Q: Do I always have to run sigx to keep my generated image up to date? A: Yes, you do. if you stop running the program after 20 minutes it will start showing the offline message set in your config (on the web page) Q: How come when I change my background color on the config page, the image doesnÆt change? A: Make sure your transparent setting is off, otherwise the background is transparent. Q: How often does my image gets updated? A: depends on the setting in the client Q: What happens when I push pause on the program? A: It stops updating Q: It seems that I can modify your generated code to not include html link back to your page A: its true that you can, but please donÆt, if you like the product please keep the generated copy paste code the way it is Q: I see HTML and BBCode generated on the modify page... which one do I pick? A: If you are dealing with forum, most likely you need the BBCode, if dealing with blogs and WebPages you probably want the HTML. Q: What do I do if I get an error? A: DonÆt panic, go to http://sigx.yuriy.net and find the forum to post in. Q: I forgot my password, what do I do? A: Go to: http://sigx.yuriy.net/lostpassword.php Paid Service FAQ Q: I have paid for SigX now what... A: It should say for Account Status "Paid" and display your expire time. You will notice an extra text box in your modify page where you can type in your Ad Text. Q: How soon is my account considered paid? A: The payment transaction is instant and your account status will be paid. Please allow for 20 minutes if it doesnÆt say paid right after the transaction. Q: I want to remove the ad text completely, what do I do? A: type a space " " in the Ad Text field and hit update. Q: What is the advantage for using Paid server Vs. Free? A: the paid service allows you to change or remove the Ads from your SigX. And also there are other benefits like Remote SigX. Also (New features: Text alignment, additional variables, no image caching and more) Q: It says free support for paying customers; does that mean if I am not a paying customer I canÆt get support? A: No, itÆs just a reminder that our support is always free. Q: I paid and my account still says Free. A: Contact Yuriy [email protected] and explain your situation. Q: What kind of payment methods do you guys accept? A: Whatever payment method Paypal.com accepts. Q: I live in a country which doesnÆt get paypal, what can I do? A: Contact me, we'll work something out. Q: I am a kid and have no money, is there anything I can do to get the SigX service? A: Yes, if you contribute to SigX and if Yuriy feels you deserve a reward, you may get the service. You can also participate in the future Contests which rewards will most likely include the SigX Service. Or http://forum.yuriy.net/phpbb/viewtopic.php?p=6021 Q: I am already a paid member, and I want to extend one more year, but my account didnÆt expire yet, should I wait till it expires? A: No, once you pay, it will be added to your current expire time and no time will be lost. Q: I paid with an echeck through paypal and its not saying that I paid? A: Paypal usually has a 4 day waiting period for the check to clear, if its been more then that and it still says not FREE account type, email Yuriy. Q: You didnÆt Answer my question, what do I do? A: Send Yuriy an email ([email protected]) or a PM in the forum. |
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